Be a difference-maker
Although Stephen Colbert talks about it tongue-in-cheek, far too few people are difference-makers. It’s not about working hard, being smart or good at your job – lots of people are those. It’s about moving the…
Agency life
Be passionate, not emotional
I spoke yesterday with a rather aggressive attorney about a fairly routine matter. During the course of the conversation he became heated as he struggled to make his point, got flustered and ended in slamming…
Get in. Get on. Go home.
There is a theory that it takes 10,000 hours of practice to master any activity – playing the violin, playing tennis, coding software, writing copy. The more you work at a task, the better you…
Work in series to get things done
While we pride ourselves on our ability to multitask, that should not mean trying to do them all at once. To do something well it needs all your focus and energy. This means we need…
Managing your To Do list [video]
Here are a few tips for managing your To Do list based on the post below. I hope they are useful.
Navigating a crisis in a social media landscape [Slides/Flowchart]
At the Social Media World Forum earlier this week, Lucy Allen and I ran a workshop about crisis communications. It’s called ‘Red Alert – Navigating a crisis in a social media landscape’. As the title…
Newspaper circulations down, now what?
This week the Audit Bureau of Circulations published the circulations of the top 25 US newspapers for the six months to September 2009. 24 out of 25 of them show a decline. The WSJ officially…
Poll: Which social media monitoring service do you use?
Beyond the free alert systems, if you want context you’ll need to sign up for a subscription-based monitoring service. They all have different strengths – it’s a competitive and innovative space. But which do you…
Monitoring – alerts are free, but context costs
Listening is the first step towards social media engagement – and thankfully it’s generally free. If you haven’t already, you should set up Google Alerts for not just your company, but your products, your…
Choosing the best approach to media embargoes [video]
So what’s the best approach to take towards media embargoes? Here are a few thoughts (in 90 seconds).