Technology





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How to use IM

Instant Messaging (IM) is a great tool for communicators. It’s quick, it’s direct, it’s interactive. You get answers fast, and you get things done swiftly. But like any tool, it has its limitations. Here are…





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Typepad launches blog widgets

According to TechCrunch, Typepad is launching new blog widgets, which enable bloggers to add features such as search engines, music lists and feed directories, to the sidebar of their blogs more easily. SixApart, which runs…


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Customer discussions on Amazon

Amazon.com has introduced Customer Discussions for its products. It’s had Product Wikis for some time, but this looks new to me. I can see how this would be useful to link the disparate conversation threads…